1) Q: What is the customer service number?
A: Toll Free 404-490-0064
2) Q: What is Kiss Kiss Couture email?
3) Q: What are your customer service hours?
A: Monday-Friday 10:30am-5pm / SATURDAY & SUNDAY - CLOSED
4) Q: I sent an email and why I have not received a response?
A: We have a high volume of daily emails and can take up to 24 hours to respond, but we do not guarantee a quick response.
5) Q: Do you do wholesale?
6) Q: Do you REFUND?
A: No, We only provide exchanges for the same item. (See full exchange policy below)
7) Q: My exchange still did not fit can I get a 2nd exchange?
A: No, We only provide 1 time exchange for the same item .
8) Q: What is the best size for me?
A: All of our items have a size chart online and we recommend you take your time to review.
9) Q: How do your sizes run?
A: Our products are 100% manufactured and made in Colombia and run small We recommend you order according to your fitted shirt size for tightest cinch , or use our size chart and choose the closest size to your measurements.
10) Q: What are your prices?
A: All product prices are online. All prices listed are subject to change
11) Q: I selected the wrong size, color and/or style etc. can it be changed before shipping?
A: No, Due to us having a high demand we are not able to make changes before orders are shipped. (PLEASE MAKE SURE THE SIZE YOU HAVE CHOSEN IS THE CORRECT SIZE FOR YOU, COLOR & STYLE ONCE YOU SELECT CHECKOUT THE ENTIRE SELECTED ITEM IS WHAT WILL BE SHIPPED).
12) Q: I placed my order and made a mistake on the shipping address can you change it before it shipped?
A: No, We do not have access to the billing system and You will need to call Pay Pal 1-888-221-1161 we will not change shipping addresses your order will ship to the address submitted.
13) Q: I received the incorrect item or size from Kiss Kiss Couture?
A: Contact customer service at 404-490-0064 or email us at firstname.lastname@example.org you have 3 business days to contact us.
15) Q: The item I ordered is irritating my skin, what should I do ?
A: You are allergic to latex, discontinue to use the item as indicated on the item insert packing, we will not issue a refund or replace an item due to allergic reactions you have encountered.
NOTE: IF YOU RECEIVED A DEFECTED ITEM YOU HAVE 3 DAYS FROM THE DATE RECEIVED (NOT 30-60 DAYS) TO CONTACT US VIA EMAIL (email@example.com OR PHONE ( 404-490-0064)
WE WILL REPLACE THE ITEM WITH A NEW ONE, SAME ITEM , SAME SIZE, STYLE & COLOR.